Controller
AMPERIZA S.L., tax identification number B57868531, with registered office at C/ Tetuán, 26, bajos, 07011 Palma de Mallorca, Illes Balears, Spain.
The real-estate activity on this website operates as Amperiza Servicios Inmobiliarios from Passeig Mare de Déu de la Victòria, 3, 1st floor, 07400 Alcúdia, Mallorca. The contact address for data-protection matters is administracion@amperiza.com.
Data we process
- Name, email, phone number, language, message, and interest stated in a form.
- The property enquired about and data needed to manage a request for information or a viewing.
- Property type, location, address, area, bedrooms, bathrooms, condition, features, indicative price, and other information supplied by owners.
- A random browser identifier, saved properties, and, with consent, property-detail visits and aggregate public-navigation statistics.
- IP address and technical data required for security, abuse prevention, form delivery, and technical service records.
Purposes and legal bases
| Purpose | Legal basis |
|---|
| Reply to enquiries and manage requests concerning properties, valuations, or sales. | Pre-contractual steps requested by the individual; for general enquiries, legitimate interest in replying. |
| Maintain the conversation needed to handle a request. | Pre-contractual steps and legitimate interest in properly managing the enquiry. |
| Remember language, searches, and saved properties. | Provide the function requested by the user. |
| Protect forms and systems against fraud, abuse, or unauthorised access. | Legitimate interest in maintaining service security. |
| Measure property-page visits and produce aggregate public-navigation statistics. | Consent given through the cookie panel. |
| Produce aggregated internal statistics on enquiries and website-channel performance. | Legitimate interest; these metrics do not contain data that identifies an individual. |
| Meet legal obligations and lawful requests. | Compliance with a legal obligation. |
No advertising email
Forms are used to reply to and manage the submitted request. We do not use this data for newsletters, advertising emails, or commercial profiles. If a promotional purpose is added in the future, it will have a separate, specific, and optional choice.
Recipients and providers
To provide the service, data may be processed by providers acting for AMPERIZA S.L. under its instructions: Vercel for the frontend, API, hosting, CDN, image optimisation, consented Web Analytics, and scheduled technical processes; Supabase/PostgreSQL for the database; Cloudflare for Turnstile; and the SMTP provider for technical delivery to the configured real-estate mailbox and CRM.
Inmovilla is involved as the source of the property catalogue and as the management system in the configured commercial flow. Technical acceptance of an email does not by itself confirm a property transaction.
CARTO and OpenStreetMap may also be involved when maps are displayed, Google while external fonts are loaded, and other providers listed in the cookie policy. We do not disclose the data to third parties for their own advertising.
International transfers
Some technology providers operate global networks or belong to groups established outside the European Economic Area. Where use of a service involves an international transfer, recognised legal mechanisms will be applied, such as an adequacy decision or standard contractual clauses and, where appropriate, additional safeguards.
You can request information about applicable safeguards by writing to administracion@amperiza.com.
Retention
A request submitted through the website and its technical delivery status are held in the technical database for no more than 90 days to ensure delivery, resolve incidents, and prevent duplicates. At the end of that period, they are erased by the service's configured periodic retention process.
The copy delivered to the mailbox or CRM is kept while the request is handled. If no contractual relationship is entered into, it is erased or anonymised no later than 24 months after the last interaction, unless it must remain restricted to meet a legal obligation or address potential legal liability.
If a contractual relationship arises, the case data is kept for the duration of that relationship and then for the applicable statutory periods. Technical logs are retained only for proportionate security and diagnostic periods.
Irreversibly aggregated statistics containing no names, email addresses, phone numbers, messages, or addresses may be retained to compare historical performance. The browser identifier follows the period in the cookie policy; pseudonymous saved-property and consented-view data is kept while needed for those functions and is then erased or aggregated without an identifier.
Your rights
You may request access, rectification, erasure, objection, restriction, or portability by writing to administracion@amperiza.com and identifying the right you wish to exercise. You may also withdraw consent at any time without affecting the lawfulness of earlier processing.
If you believe the processing does not comply with the law, you may lodge a complaint with the Spanish Data Protection Agency.
Spanish Data Protection Agency
Required fields, security, and automated decisions
Fields marked as required are necessary to handle the request. If they are not supplied, we may be unable to process it correctly.
We apply technical and organisational measures proportionate to the risk to limit access, prevent abuse, and protect form delivery. This website does not make legally significant automated decisions or build commercial profiles.